Travelling to Istria and Croatia

To make it easier for you to plan a trip to Croatia, we have gathered information and resources that will help you make your trip as easy as possible and without unnecessary delays.

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Supporting Our Guests

To facilitate decision making and enable our guests to plan their vacations stress-free, we have introduced a flexible booking policy and guaranteed free of charge cancellations for all our hotels, resorts and campsites.

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Situation in Istria and Croatia

Due to the prompt and professional reaction of the competent institutions of the Republic of Croatia, the current situation in Istria and Croatia is favourable. The public health system is not overloaded and is well supplied with the necessary materials, while the introduced measures ensure successful management of the situation.

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Our Commitment to Health and Safety

Our teams have developed new operative standards based on instructions and recommendations of the relevant public health authorities so that we can continue to maintain a high level of health and safety standards in delivering our services.

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Innovative Digital Services for Your Peace of Mind

To help you feel more at ease during your vacation, we are developing a range of new innovative digital services, in addition to the existing ones, available via our mobile apps AHG Hotels and Arena Campsites, enabling us to deliver services as check-in without the physical contact.

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Due to the emergency caused by the COVID-19 pandemic, we have focused our efforts on jointly overcoming this difficult situation, but also adapting to the new conditions to enable you to plan your vacation more easily and safely.

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Actions We Took Immediately

In view of the current situation, to protect the health and safety of our guests and team members, based on the recommendations of the relevant authorities, we have decided to temporarily close all our hotels, resorts and camps.

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Supporting Our Community

While our hearts and minds are with all the people around the world fighting the pandemic, we put our efforts to support our local community, with the focus on Pula General Hospital and the health professionals who work tirelessly to protect us.

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Supporting Our Team

Although the current situation is challenging for the hospitality sector, our perspective is that we are in this together and, with respect to the most valuable aspect of our business – the people, we have decided to keep all our employees while taking measures to continue to preserve existing jobs.

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